This article will talk about how the dictionary works in the Content Services area and how to make best use of it to filter out low value content from your content sources.
How to access the Content Blacklist dictionary
There are two ways to navigate to the source dictionary area.
- Hover over your avatar icon in the top right and click ~ Account Settings.
- Under Blacklist, click Edit Dictionaries
How to format the dictionary lists
Quoting from the text help area:
Incoming content is checked against your white-list and black-list. If the content matches your white list it will be clearly marked, if it matches your black-list it will not be ingested into your advocacy. You can specify comma separated keywords, usernames or hashtags. These fields accept numbers and letters (single words only) and some common symbols: @ # . - _
With the above example, when used in the Black list, it would filter out content featuring the #hashtag1 and #hashtag_2 hashtags, hate would be filtered out as a keyword and all content from the users @user1, @user.2, @user-3 and @user_4 would not be included either.
These fields only accept alpha-numeric characters and the following symbols: @ # . - _ You cannot use any spaces between values, use a comma to separate your terms as demonstrated in the example.
Usernames on Twitter and Instagram
Usernames on Twitter must start with the '@' symbol, on Instagram the @ symbol is not used to signify a username. To block an Instagram user, you must enter username as it's displayed at the top of the Instagram profile page.
How does the Black List work?
Content matching the terms used in your Black List will not be imported, thus removing the requirement to moderate content that is often negative by using keywords, hashtags or usernames.