Wayin Support

Facebook: This page does not have permission to install custom tab

When attempting to publish your campaign to a Facebook Page the following error is displayed in the console:

Publishing error. The experience failed to publish to destination [1], an error occurred adding App [custom] to the FB fan page: (#2069016) This page does not have permission to install custom tab

Information

This error will now occur when you try to publish an experience to a Facebook Page using a whitelabel app and either of these conditions are met:

  • The destination Facebook Page has less than 2000 fans

Technical Details

The details of the API change that came into affect February 7th are detailed here:


https://developers.facebook.com/docs/graph-api/changelog/version2.11/#gapi-90-pages
https://developers.facebook.com/docs/pages/tabs